Complaint Management System

With An In-Depth Focus on Customer Service and Quality

 

Complaint Management
and Quality Assurance

Everest Complaint Management System is an effective resource for building customer relationships by engaging with your customers and providing timely responses to customer feedback. Flexible workflow, built-in correspondence and extensive reporting are among the many features that will streamline your business.

We specialize in refining business processes to meet the highest standards of customer service and quality. Our implementation services will get you up and running quickly, either on-site or as a hosted software solution.

Everest is designed to...

  • Track and resolve customer concerns
  • Build sustainable customer relationships
  • Handle complex complaint procedures
  • Implement corrective and preventive actions
  • Achieve continuous improvement
  • Analyze customer service and quality trends