Transform your customer service

Resolve Customer Complaints
Answer Customer Questions
Enhance Communications
Increase Productivity
Improve Visibility
 

Complaint Management Software

Everest Complaint Management Software is an effective resource for building customer relationships by engaging with your customers and providing timely responses to customer feedback. Flexible workflow, built-in correspondence and extensive reporting are among the many features that will streamline your business.

We specialize in refining business processes to meet the highest standards of customer service and quality. Our implementation services will get you up and running quickly, either on-site or as a hosted software solution.

Everest is designed to...

  • Track and resolve issues for high value customers
  • Handle complex complaint procedures
  • Build sustainable customer relationships
  • Implement corrective and preventive actions
  • Achieve continuous improvement
  • Analyze customer service and quality trends