Diamond Innovations is ISO 9001 certified,
a world-class Six Sigma
organization
They are no stranger to continuous improvement, committed to quality at every level. Their goal was to implement a stellar system for capturing, managing and tracking the outcome of quality issues, and the system needed to serve the unique goals of three different departments in the organization.
Diamond Innovations is a sophisticated organization which needed a complaint handling system that would fit their specific requirements. Of all the software reviewed, Everest stood out as the most graceful solution. While Everest has the capacity to adapt to complex organizational requirements, it does so with simplicity and ease.
With the help of Product Specialists from Lynk Software, Everest was creatively configured to meets the needs of three different departments. Each department now efficiently manages data from a single point with real-time reports and charts creating visibility across the organization.
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