Consistently producing and delivering food products according to the highest standards for quality is always a top priority. Everest offers an excellent complaint handling system for organizations in food processing, food manufacturing and food service businesses.

Highlights:

• Customizable fields, forms and workflow allow you to customize Everest for your specific requirements.
• Improve customer satisfaction by promptly responding to all customer requests and complaints.

  Red Gold

• Manage concerns from customers, consumers and your entire distribution channel in one database.
• Key features include easy data entry, repeat offender check, automatic letter generation, e-mail integration, and attachments.
• Extensive data analysis provides instant reports and charts by product, product group, problem category, defect code and more.
• Assign corrective actions to internal departments or suppliers.
• Provide consistent, easy to access information across the organization.
• Achieve continuous improvement and comply with ISO requirements for documenting and resolving customer complaints and corrective actions.