Everest is an excellent solution for patient advocate and risk management departments of health care organization of any size.  Patient complaints and internal quality issues can be managed, resolved and analyzed with ease.

Highlights:

• Everest offers an easy to use interface that can be configured for the requirements of individual hospitals and departments.
• Patient relations and customer service representatives can use Everest to manage all requests, concerns and feedback.  An owner will be assigned to ensure a full resolution of all issues, while individuals throughout the entire organization can be engaged through action requests.  Add the Concern Entry Web Portal and any individual will be able to enter a concern.
• Risk Management responsibilities can be streamlined by implementing Everest.  Extensive data analysis provides instant reports by department, location, employee and more.