Corrective Action Software

Corrective action software is used to track issues related to non conformances including both corrective actions and preventative actions (CAPA).  It is also used to undertake root cause analysis with a view to preventing future non conformances.  The goal is to fully investigate quality issues with a goal prevent reoccurrence.  The end result is often improved quality levels and increased customer satisfaction.

A CAPA system ensures FDA and ISO regulatory compliance.  Corrective action software can be used to fulfill this by documenting all aspects of the investigation.  The resulting information can then be analyzed and root causes can be determined.  The software can be used to assign an owner to a particular concern and also have a verification owner assigned who verifies whether the corrective action was effective.

The corrective action software can include a CAPA or 8D forms and workflows which can be customized towards the needs of your organization.  These can be used for corrective action requests, preventative action requests, corrective and preventative actions as well as supplier corrective action requests.

Items that should be included in the corrective action software details includes the problem statement, containment action, root cause, findings, short term corrective action, permanent corrective action, preventative action and verification.  This means that the workflow is complete from initiation through to solution.  The software allows for the attachment of CAPAs and related documentation.

The corrective action software allows for advanced reporting and analytics so that trends and statistical information can be accessed in real time and information can be put to immediate use in managing quality within the organization.

Contact Lynk Software to discuss how Everest can be used to fulfill your corrective action software requirements.