Everest from Lynk Software offers a comprehensive approach to managing
customer requests, complaints and other feedback that offers concrete
benefits and a positive impact.
Deliver Efficient Customer Service
Ensure that every complaint, service call or inquiry is handled correctly.
Track the entire resolution process of every concern.
Improve Internal Procedures
Provide employees with a productivity tool for managing cases, tracking due
dates and delegating tasks.
Collaborate and Share Information
An easy to use, centralized system ensures that your entire team is on
the same page.
Understand Your Organization
Critical information regarding requests
and complaints can be analyzed in real time. Make informed, agile decisions
on where to focus resources and quality improvement efforts.