Everest from Lynk Software offers a comprehensive solution for customer
service, patient/member relations, risk management and quality assurance
departments of healthcare providers, payers and other third parties.
Increase Patient Satisfaction
Ensure that every complaint or request is
handled correctly. Track the entire cycle of each interaction and
respond in a timely manner.
Improve Safety and Quality
Continuous improvement occurs when problems are identified, root causes are
determined and solutions are found.
Comply with Regulatory Requirements
Clearly document all patient
complaints and follow JCAHO, CMS or state guidelines.
Optimize Internal Procedures
Provide employees with a productivity tool for managing cases, tracking
due dates and delegating tasks.
Understand Your Business
Critical information regarding complaints,
quality issues and corrective actions can be analyzed in real time.
Instantly generate reports and charts by concern type, facility, department,
specialty and more.