Everest from Lynk Software offers a comprehensive solution for customer service, patient/member relations, risk management and quality assurance departments of healthcare providers, payers and other third parties.

Increase Patient Satisfaction

Ensure that every complaint or request is handled correctly.  Track the entire cycle of each interaction and respond in a timely manner.
 

Improve Safety and Quality

Continuous improvement occurs when problems are identified, root causes are determined and solutions are found.

Comply with Regulatory Requirements

Clearly document all patient complaints and follow JCAHO, CMS or state guidelines.

Optimize Internal Procedures

Provide employees with a productivity tool for managing cases, tracking due dates and delegating tasks.

Understand Your Business

Critical information regarding complaints, quality issues and corrective actions can be analyzed in real time. Instantly generate reports and charts by concern type, facility, department, specialty and more.