Internal Quality Concerns

Manage internal quality concerns or non-conformances such as material defects in Everest.

Internal quality concerns can be driven by audits, inspections, systemic issues or management and process reviews. Some elements might include:

• Three-level defect code classifications
• Products, product groups, manufacturing locations, lot numbers
• Corrective Actions
• Preventive Actions
• Supplier Corrective Actions

Managing Material and Process Non-Conformance

A strong Corrective and Preventive Action solution is the heart of a sound quality management system and is central to a continuous improvement process. It must include processes for investigating and documenting non-conformance findings.  An objective root cause evaluation needs to penetrate superficial causes.  Short term and permanent corrective and preventive actions require thorough planning.  Finally, follow-up verification is a critical step to ensure effectiveness of the implementation.

Real-time Data Analysis

Reports and Charts provide real-time data analysis of internal quality concerns based on a variety of selection criteria options easily controlled using a point-and-click menu. User Defined Queries allow you to select and sort by any field in the database.