Everest from Lynk Software offers a comprehensive approach to customer
complaint management and corrective action tracking. By connecting
customer service and quality, concrete benefits and a positive
impact on the bottom line is achieved.
Exceed Customer Expectations
Impress your customers by having their details at your fingertips and
responding in a timely manner. Ensure that every complaint or request
is handled correctly.
Drive Continuous Improvement
Continuous improvement occurs when problems are identified, root causes are
determined and solutions are found.
Improve Internal Procedures
Provide employees with a productivity tool for managing cases, tracking due
dates and delegating tasks.
Comply with Regulatory Requirements
Use Everest to help your medical products company comply with regulatory
guidelines including complaint management and corrective action tracking
(FDA 21 CFR Part 820) and electronic records (FDA 21 CFR Part 11).
Understand Your Business
Critical information regarding customers, problems and corrective actions
can be analyzed in real time. Make informed, agile decisions that will
positively affect your bottom line.