Everest at a Glance Everest Look and Feel Web Portals Everest Touch - Mobile Access Hosted Solution or Site Installed

Everest at a Glance

Improve customer relations through a proactive and responsive customer service and quality initiative. Built-in configuration options enable Everest to meet your exact requirements for monitoring and resolving customer, supplier and internal concerns. Everest incorporates integrated analysis for business process improvements.

Configure Everest for:

Complaint Management

Customers, consumers, patients, citizens and others

Customer Service and Support

RMAs, Requests, feedback, support calls or cases

Internal Quality Concerns

Non-conformances, defects and audit exceptions.

Corrective Actions (CAPA)

Corrective, preventive, internal and supplier actions with ISO, 8D and custom formats

Highlights:

Intuitive and Easy to Use
Highly Configurable
Scalable from 1 to 1000's of Users
Rapid Installation and Setup
Supports ISO, QS, 8d and More
FDA 21 CFR Part 11 Security
Definable Access Privileges
Customizable Workflow
Standard API for Easy Integration
Due Date Management
Reminder, Past Due and Escalations
File Attachments
E-mail & Letter Templates
Extensive Reporting and Charting
User Defined Queries
Query Export to Excel
Approvals and Electronic Signatures
Time Stamped Audit Log

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