Corrective Action Software
Continuous improvement occurs within an organization when problem are identified, root causes are determined and solutions are found. Everest provides customer service, quality assurance and engineering teams with a powerful solution for tracking customer requests, complaints, product returns and internal or third party corrective actions.
Highlights
- Manage all customer complaints, support calls, requests and product returns (RMAs).
- Organize contact information for customers, suppliers, distributors and other accounts.
- Resolve internal concerns, non-conformances and audit exceptions.
- Track internal and supplier corrective and preventive actions.
- Analyze and trend issues by customer, product, problem type, cause, defect codes and more.
Key Features
- Easy to learn and use
- Scalable from 1 to 1000 users
- Customizable fields, forms and workflow
- Letter generation, e-mail integration and file attachments
- Extensive due date tracking
- Automatic reminder, past due and escalation e-mail notices
- User group security and access controls
- Meaningful reports and charts
- Custom queries that export to Excel
- 100% web-based (on-site or hosted solution available)
- Supports ISO, QS, FDA and other quality standards
Everest Corrective Action Software is flexible and can be customized for your specific requirements. Implementation services from Lynk Software will quickly get your on-site or hosted software solution working for you. Contact us today to learn more.
