Customer Relationship Management
Everest from Lynk Software offers Customer Relationship Management with an in-depth focus on customer service, complaint handling and corrective action tracking. Everest is used by small, mid-sized and large organizations across the globe and helps them to build sustainable customer relationships and deliver superior quality products and services.
Highlights
- Manages relationships with customers, consumers, prospects and business partners.
- Tracks complaints, requests and sales activities that result from these relationships as well as issues and corrective actions that result from internal investigations.
- Provides real time reports and charts that pinpoint trends, problem areas and improvements.
Key Features
- Intuitive and easy to use
- Scalable from 1 to 1000 users
- Customizable fields, forms and workflow
- Letter generation, e-mail integration and file attachments
- Extensive due date tracking
- Automatic reminder, past due and escalation e-mail notices
- User group security and access controls
- Meaningful reports and charts
- Custom queries that export to Excel.
- 100% web-based (on-site or hosted solution available)
Implementation services from Lynk Software will quickly get your on-site or hosted software solution working for you. Contact us today to learn more.
