Continuous improvement in service quality and patient satisfaction are central goals of the rapidly changing healthcare industry today. Successful healthcare providers today know that direct feedback from patients, sometimes in the form of a complaint, provides an excellent opportunity to improve patient satisfaction and safety while reducing liability.
Customer service, patient relations and risk management teams use Everest patient complaint tracking software to record, resolve and respond to patient feedback, complaints, grievances and incidents. Everest is a web-based solution that can be customized for the specific requirements of any healthcare organization.
Everest patient complaint tracking software is easy to use and can be configured to match your specific requirements. Implementation services from Lynk Software will quickly get your on-site or hosted software solution working for you. Contact us today to learn how Everest can help your company excel.